Shipping policy
SHIPPING POLICY
Last updated: August 28, 2026
Amoira currently ships within the United States.
PROCESSING TIME
Orders are prepared and packed in small batches. Please allow 1-3 business days for your order to be processed before shipment.
Business days do not include weekends or U.S. federal holidays.
SHIPPING RATES
Standard shipping within the United States is:
- $4.99 for orders under $50
- Free standard shipping for orders of $50 or more
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
SHIPPING METHOD
We currently ship orders within the United States using USPS or another available shipping carrier when appropriate.
DELIVERY TIME
Standard delivery is generally estimated at 3-7 business days after your order has been processed and shipped.
Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, peak shipping periods, incorrect addresses, or other circumstances outside our reasonable control may affect delivery times.
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow some time for the carrier's tracking system to update after receiving your tracking number.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before placing your order.
If you notice an error in your shipping address, contact us as soon as possible at hello@amoirajewelry.com.
We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Additional shipping charges resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility.
LOST, MISSING, OR STOLEN PACKAGES
If your tracking information shows that your package has been delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors where appropriate, and contact the shipping carrier.
You may also contact us at hello@amoirajewelry.com with your order number and tracking information, and we will do our best to assist you in reviewing the situation.
A package being marked as delivered by the carrier does not automatically guarantee eligibility for a replacement or refund. Each situation may be reviewed based on the available tracking and delivery information and any rights available under applicable law.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@amoirajewelry.com with your order number and photos.
Please refer to our Return & Refund Policy for additional information.
CONTACT
If you have any questions regarding shipping or delivery, please contact:
Amoira
RT BRANDS LLC
Email: hello@amoirajewelry.com